Shipping & Returns
Shipping Policy
Processing Time
Orders are typically processed within 1-3 business days. You will receive a confirmation email with tracking information once your order ships.
Shipping Methods & Delivery Times
- Standard Shipping: 5-10 business days
- Expedited Shipping: 3-5 business days
- Express Shipping: 1-3 business days
Delivery times are estimates and may vary based on your location and carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
International Shipping
We currently ship within the United States. International shipping options may be available - please contact support@novatechselect.myshopify.com for inquiries.
Order Tracking
Once your order ships, you'll receive a tracking number via email to monitor your delivery.
Returns Policy
30-Day Return Window
We accept returns within 30 days of delivery for most items in new, unused condition with original packaging.
How to Initiate a Return
Contact our support team at support@novatechselect.myshopify.com with your order number and reason for return. We'll provide you with return instructions and a return authorization.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or we made an error.
Refunds
Refunds are processed within 5-10 business days after we receive and inspect your return. Refunds will be issued to your original payment method.
Non-Returnable Items
- Opened software or digital products
- Items marked as final sale
- Gift cards
Questions?
Contact us at support@novatechselect.myshopify.com